TS 16949:2009 Certification | NQA

The international standard for Automotive Quality Management Systems.

Helps you with

Process efficiency & effectiveness, customer satisfaction, continual improvement, defect prevention, reduction of variation and waste in the supply chain, contract to supply

Note: The International Automotive Task Force (IATF) recently released The Rules for Achieving and Maintaining IATF Recognition - 4th Edition. Read more here.

What is ISO/TS 16949?

ISO/TS 16949 was jointly developed by The International Automotive Task Force (IATF) members and submitted to the International Organization for Standardization (ISO) for approval and publication.

The document is a common automotive quality system requirement based on ISO 9001, and customer specific requirements from the automotive sector.

ISO/TS 16949 emphasizes the development of a process oriented quality management system that provides for:

  • continual improvement
  • defect prevention
  • reduction of variation and waste in the supply chain

The goal is to meet customer requirements efficiently and effectively.

Who are the IATF?

The IATF is a group of automotive manufacturers and their respective trade associations, formed to provide improved quality products to automotive customers worldwide.

The IATF members include:

BMW Group, Chrysler Group, Daimler AG, Fiat Group Automobile, Ford Motor Company, General Motors Company, PSA Peugeot Citroen, Renault SA, Volkswagen AG, AIAG (U.S.), ANFIA (Italy), FIEV (France), SMMT (U.K.), VDA (Germany).

Is ISO/TS 16949 right for me?

The standard is applicable to any organisation that manufactures components, assemblies and parts for supply to the automotive industry. In this context manufacturing is defined as:

The process of making or fabricating production materials, production or service parts, assemblies or heat treatment, welding, painting, plating or other finishing services.

Benefits >

What are the benefits of certification?

  • Customer satisfaction. Deliver products that consistently meet customer requirements.
  • Reduced operating costs. Continual improvement of processes and resulting operational efficiencies mean money saved.
  • Improved stakeholder relationships. Improve the perception of your organisation with staff, customers and suppliers.
  • Proven business credentials. Independent verification against a globally recognised industry standard speaks volumes.
  • Ability to win more business. Procurement specifications often require certification as a condition to supply, so certification opens doors.
  • International recognition. Additional confidence for global sourcing.
  • Consistent quality approach. Common approach in the supply chain for supplier or subcontractor development.

Process >

Three steps to certification

  • Application for registration is made by completing the Automotive Quote Request Form. This provides information about your organisation so we can accurately define the scope of assessment.
  • Assessment to TS 16949 is undertaken by NQA - this consists of two mandatory visits that form the Initial Certification Audit (explained below).
  • Certification is issued by NQA and maintained through a programme of annual surveillance audits and a three yearly recertification audit.

Initial certification audit

Stage 1 

The purpose of this visit is to confirm that your organisation is ready for full assessment. Your assessor will:

  • verify the scope of activity, operating locations and processes
  • review records of internal audits for the past 12 months including one complete audit conforming to requirements of ISO/TS 16949
  • review KPI’s for customer and operational performance trends for last 12 months, which includes
    • customer satisfaction
    • customer complaints
    • shipping control or special status imposed by customer due to poor performance
    • on time delivery
    • customer score cards
    • internal and external PPM
    • employee motivation and awareness
    • continual improvement issues and supplier performance

Stage 2

The purpose of this visit is to confirm that the management system fully conforms to the requirements of TS 16949 in practice. Your assessor will:
  • undertake sample audits of the processes and activities defined in the scope of certification including processes, operational shifts, manufacturing sites and additional customer specific requirements
  • document how the system complies with the standard using objective evidence
  • report any non-compliances or opportunities for improvement
  • produce a surveillance plan and agree a date for the first surveillance visit
If the assessor identifies any major non-conformances, certification cannot be issued until corrective action is taken and verified. This must be undertaken within 90 days.

Next Steps >

Client success stories

We've helped thousands of clients to improve performance with standards certification – read their success stories here.

Training

We provide a range of CPD accredited training options to suit your needs and budget. These are designed to give you the skills to implement, audit and manage effective management systems.

Consultancy

We don't provide consultancy but we can help you choose a reputable consultant from the NQA Associate Consultant Register.

Get a quote

We'll give you a clear indication of the costs of gaining and maintaining certification.

Talk to us >

Get in touch

We can advise you on how to achieve certification, related training, useful resources and finding a reputable consultant.

Contact our business advisors on 0800 052 2424 or submit the form below:
 

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Why get certification?

  • Manage business risk
  • Buy and sell with confidence
  • Prove business credentials
  • Improve stakeholder relationships
  • Win more business
Find out More

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