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What is the Security Industry Authority (SIA) Approved Contractor Scheme (ACS)?

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The SIA ACS is a customer service standard that is built on ISO 9001:2008 and industry codes of practice.

It focuses on customer commitment, positive stakeholder relationships and the ability to deliver excellent customer service. The ACS is recognised by local authorities, government departments and commercial sector.

Which sectors is the SIA ACS relevant to?

  • Security guarding and door supervision
  • Keyholding
  • CCTV operation
  • Cash and valuables in transit (CVIT)
  • Vehicle immobilisation
  • Close protection

What are the immediate benefits for ACS approval?

  • Flexibility to deploy unlicensed staff whilst their licence applications are processed
  • Display the ACS plaque and certificate in your reception or board room
  • Add the ACS Approved Contractor mark to stationery, website, vehicles and advertising materials
  • Free entry on the SIA Register Of Approved Contractors, a valuable reference for buyers of security services

Why choose NQA for SIA ACS assessment?

NQA will work in partnership with your organisation to ensure that you enjoy the following benefits:

  • Head office expertise - a dedicated team of client managers ensure your service requirements are met.
  • Assessor competence - our assessors understand the security industry, have extensive auditing experience and work in accordance with international standards.
  • Value for money - assessments for ACS, ISO 9001 and Codes of Practice can be combined and undertaken by your nominated assessor in a single visit.
  • Independent accreditation - NQA hold UKAS accreditation for the provision of management systems certification. The same standards of operating are applied to unaccredited schemes such as SIA ACS.
  • Links with the Standard owner - NQA is an active member of the SIA’s Community of Interest, the committee that provides input to the SIA regarding the development of the Standard on an ongoing basis.
  • SIA endorsement - NQA is endorsed by SIA to conduct ACS assessments on its behalf.

How to gain registration

The process of registration follows the main steps outlined below:

  • complete the SIA ACS workbook by downloading it from the SIA website
  • make an application to the SIA for ACS registration
  • contact NQA for assessment when SIA approve the application

NQA will undertake the ACS assessment on behalf of SIA. SIA make the final decision to award ACS status.

Contact us

For more information about this service, contact our friendly team today on 08000 522424. We will be pleased to help you.

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