Simplify Your Small Business Quality Systems
Streamline your quality management system and eliminate unnecessary procedures to give your small business stability and agility.
What you will learn
This interactive workshop gives delegates hands-on experience of the process approach to management and will:
- Explain the process model approach to documented quality systems
- Show how to develop procedures and flow charts, using everyday situations that are based around the activities of the organisation
- Address methods of providing document control over systems and for maintaining them
- Explain the general requirements of ISO 9001:2008
The course
- The ISO 9000 Series
- Identifying process - the Process Model
- Flowcharting/process mapping
- Developing a quality manual
- Writing procedures
- Procedure revision and document control
Who should attend?
- Key personnel with an interest in developing management systems
- Anyone who needs to develop, or simplify systems to meet the requirements of ISO 9001:2008
Next steps...
- ISO 9001:2008
- Internal QMS Auditor
- The New Quality Manager