Communicating Effectively
What you will learn
You will learn how to influence your colleagues, your team and your line manager through effective communication - one to one or in a group.
The course:
- The relationship between thinking and talking
- The significance of certain key words
- Making your message memorable
- The forgotten skill of listening
- Using questions to control the discussion
- The significance of non-verbal communications
Who should attend?
- Managers who have to communicate with people and want to learn how to make the message stick!
- People working for an organisation where communications need improving
- Anyone who interacts with people on a regular basis and wants to learn the tools and techniques of effective communication.