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Training
Customer Satisfaction Training
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- Quality Management
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Gain valuable insight into your customers needs and achieve essential feedback to improving your product, service and customer satisfaction with NQA Customer Satisfaction Training.
Our Customer Satisfaction courses are designed to give you a to achieve customer loyalty, lifetime value and improved brand value.
Customer Satisfaction Measurement
A one-day course on the use of customer surveys to measure satisfaction.
1 day - £325 + VAT
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Improving Customer Satisfaction
A one-day course building on your CSM survey to improve customer satisfaction.
1 day - £325 + VAT
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Complaints Management
A one-day course exploring best practice in managing complaints effectively.
1 day - £325 + VAT
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