ISO 9001 Quality Certification | NQA

ISO 9001 is the International Standard for Quality Management Systems.

Helps you with

Customer Satisfaction, Process Improvement, Product Improvement, Pre-Qualification and Requests for Quotation, Operational Efficiency, Internal Auditing, Risk Management, Training and Competence and Brand and Reputation.

Please note: This information relates to the 2008 version of ISO 9001 which is currently being revised and is due to be published at the end of 2015. Keep up with the expected changes here.

WHAT IS ISO 9001?

ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organisations in 178 countries.

ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of your organisation to consistently satisfy customers and other stakeholders. In simple terms, it provides the basis for effective processes and effective people to deliver an effective product or service time after time.

IS ISO 9001 RIGHT FOR ME?

Any organisation can benefit from implementing ISO 9001:2008 as its requirements are underpinned by eight universal management principles:

1. a customer focused organisation
2. leadership
3. the involvement of people
4. ensuring a process approach
5. a systematic approach to management
6. a factual approach to decision making
7. mutually beneficial supplier relations
8. continuous improvement

“The combination of NQA’s detailed knowledge of the standard, and our industry knowledge is what produces the culture of quality improvement that we consider essential to maintaining our market leading position.” Jacuzzi

BENEFITS OF ISO 9001 CERTIFICATION

  • Customer satisfaction. Deliver products that consistently meet customer requirements.

  • Reduced operating costs. Continual improvement of processes and resulting operational efficiencies mean money saved.

  • Improved stakeholder relationships. Improve the perception of your organisation with staff, customers and suppliers.

  • Legal compliance. Understand how statutory and regulatory requirements impact your organisation and its customers.

  • Improved risk management. Greater consistency and traceability of products and services means problems are easier to avoid and rectify.

  • Proven business credentials. Independent verification against a globally recognised industry standard speaks volumes.

  • Ability to win more business. Procurement specifications often require certification as a condition to supply, so certification opens doors.

STEPS TO ISO 9001 CERTIFICATION

Application for registration is made by completing the ISO 9001 Quote Request Form. This provides information about your organisation so we can accurately define the scope of assessment.

Assessment to ISO 9001 is undertaken by NQA - this consists of two mandatory visits that form the Initial Certification Audit (explained below). Please note that you must be able to demonstrate that your quality management system has been fully operative for a minimum of three months and has been subject to a full cycle of internal audits.

Certification to ISO 9001 is issued by NQA and maintained through a programme of annual surveillance audits and a three yearly recertification audit.

For further information on the audit stages click here.

NEXT STEPS

ISO 9001 Training - We provide a range of IRCA and CPD accredited training options to suit your needs and budget. These give you the skills to implement, audit and manage an effective quality management system.

Gap Analysis - We can undertake a gap analysis to help you determine the likely workload and timescale for implementing a quality management system that will achieve ISO 9001 certification. You can use this to plan implementation or brief a consultant. Firstly be sure to download our ISO 9001:2015 Gap Analysis to get you started.

Consultancy - We don't provide consultancy but we can help you choose a reputable consultant from the NQA Associate Consultant Register.

Get a Quote - We'll give you a clear indication of the costs of gaining and maintaining certification. You can complete a quick quote online or complete a full ISO 9001 quotation request form and email it directly to our sales team. 

GET IN TOUCH

We can advise you on how to achieve certification, related training, useful resources and finding a reputable consultant.

Contact our business advisors on 0800 052 2424 or submit the form below: