The Regulations Relating to Registration define the contract between NQA and its clients outlining:
- key elements of the certification service
- payment terms and charges
- complaints and appeals process
The Regulations take account of specific criteria of NQA's accreditors including the provision of a complaints procedure and appeals process.
Download important documents
Regulations Relating to Registration: this document explains the terms and conditions applicable to our management systems certification service.
NQA maintains and makes publically accessible a directory of valid certifications. Please contact us to make an enquiry about specific certifications including validity, suspension or withdrawal.
If you have any questions about the Regulations please contact us.