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Webinar: ISO 9001 - Measuring Processes for Effectiveness

27 June 2019
The ISO 9001:2015 standard includes requirements for a company to measure their processes for effectiveness but those requirements are often misunderstood.

Date: June 27, 2019
Times: 2pm EST (Register below)

In addition, many companies use high level metrics to measure individual processes or apply metrics that actually measure efficiency, not effectiveness.

Register for free here

This presentation will provide a better understanding of both the ISO 9001:2015 standard specific to process measurables and various means to measure your processes for effectiveness.  

Presenter: Bob Parsons, NQA USA Aerospace Business Director

Bob Parsons is an active participant in the American Aerospace Quality Group (AAQG), the International Aerospace Quality Group (IAQG) and the Registrar Management Committee (RMC) which are the groups supporting the aerospace series of standards.

He is also responsible for training the NQA aerospace auditors on both the new and existing AQMS standards, educating the NQA customer base on these new standards to include our interpretation of any new requirements and ensuring NQA’s adherence to various international standards that govern aerospace such as AS9101, AS9104 and ISO17021.

Prior to joining NQA, Bob was active duty in the US Navy as a Naval Aviator. He has flown many types of military aircraft with many of those flight hours coming as a functional test pilot. In addition to his flying duties, he has been the officer in charge of the avionics, aviation electronics, jet engine, structural/hydraulic and quality assurance divisions in the various squadrons in which he was a pilot.