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NQA ISO 9001 QMS (Quality) E‑Learning Introduction Training SA

0.5 Days Level 1

This course provides the essential basis for understanding the international standard for Quality Management Systems - ISO 9001:2015. From this foundation you can build the skills to implement, audit and optimise an effective quality management system.

Available dates and venues

- per delegate

Course aims

The e-Learning course is aligned to the structure of ISO 9001:2015 and is presented in four parts. These are:

Part 1: Fundamentals. This explains the definitions and concepts required to understand the thrust of ISO 9001:2015 and quality management

Part 2: Strategy. This introduces the front end of the standard which sets out the basis for implementing the quality management system

Part 3: Implementation. This presents the core of ISO 9001 which is where the bulk of its process, product and service based requirements are contained

Part 4: Evaluation & Improvement. This describes the methods and expectations relating to continual improvement of the management system.

What will I learn?

  • How to describe the fundamental principles and concepts of quality management. 
  • Understand the structure, content and purpose of ISO 9001 - including Annex SL common structure, manage quality of products and services, improve organizational performance.

  • How to explain the process model approach and its essential role within ISO 9001 - headline clause requirements and the role of the PDCA.

  • How to summarise the underpinning principles and concepts of quality management - definitions of quality and quality assurance, 7 management principles and fundamentals of process approach and risk based thinking.

Is this course right for me?

This course is aimed at:

  • Anyone who wishes to understand and introduce a quality framework into their organisation.

Get in touch & receive updates

To discuss your training requirements call now on 0800 052 2424 or email us via our contact form choosing 'training' as your enquiry type.