Quality Management

ESD S20.20

Quality Management Standard for Electrostatic Discharge.

ESD S20.20: Quality Management for Electrostatic Discharge

What is ESD S20.20?

ElectroStatic Discharge (ESD) is the common occurrence of a momentary electrical shock given off by a person or virtually any 'charged' object. 

ANSI/ESD S20.20 is the multi-industry standard for the development of ESD control programs that protect today’s increasingly sensitive electronic components, assemblies, and equipment from costly ESD damage and reduce down-time. Using the standard’s control methods and guidance, an organization can develop an ESD control program that protects devices down to 100v (class 1a) or less.

Used by numerous international OEMs and serving as the replacement for MIL-STD 1686, the S20.20 standard has quickly become highly regarded in the commercial electronic, telecommunication, aerospace, automotive, and medical device industries. In fact, the telecommunications industry standard TL 9000 references the S20.20 standard as a best practice for meeting ESD control needs.
An ESD control program helps eliminate costly component failures while increasing customer satisfaction. NQA’s ESDA-accredited Facility Certification program offers organizations a way to ensure that their programs meet the requirements and provides evidence of compliance for customer and marketing purposes.



We will only use your details for this request, they will not be used for any marketing. Read our privacy policy for more information.

We won't pass your details on to third parties.

Helps you with

  • Changing Regulatory Needs
  • Global Outsourcing
  • Evolving Customer Requirements
  • Shorter Delivery Deadlines
  • Integrity Threats in the Supply Chain

What are the benefits of ESD S20.20 certification?

Today’s electronic components can very easily be damaged or rendered defective by improper handling. And rejection or reworking of parts damaged by electrostatic discharge (ESD) can cost the organizations that handle electronic components valuable time and money.

  • Increases organizational ESD awareness
  • Improves overall process performance and control of products
  • Decreases failure rate, minimizes rework and reduces expenses
  • Provides alignment with electronics industry peers
  • Offers visible proof to your customers during site visits of
  • ESD controls (proper clothing, grounded tables, signage, etc.)
  • Creates a competitive advantage and increases marketability

Changing industry landscape

​The industry landscape is always changing. These changes have impacts to your customer needs and require the evolution of your management system. 

With a wealth of experience providing accredited management systems certifications, NQA is ideally placed to partner with you to meet customer requirements and exceed industry expectations.

“I would like to thank you for your Auditing Qualities, it was a long two days but a pleasure working with you!” Donna Lerch, Director of Quality Assurance at Harry Krantz Company LLC

"Once again, another successful audit. I thank you for your professionalism. The employees on the floor have commented today how they appreciate your approach." Steve Greene, Quality Manager at Sanmina Plant 1405 in Ottawa

Steps to Certification

  1. Step 1

    Complete a Quote Request Form so that we can understand your company and requirements. You can do this by completing either the online quick quote or the online formal quote request form. We will use this information to accurately define your scope of assessment and provide you with a proposal for certification.

  2. Step 2

    Once you’ve agreed your proposal, we will contact you to book your assessment with an NQA Assessor. This assessment consists of two mandatory visits that form the Initial Certification Audit. Please note that you must be able to demonstrate that your management system has been fully operational for a minimum of three months and has been subject to a management review and full cycle of internal audits.

  3. Step 3

    Following a successful two stage audit, a certification decision is made and if positive, then certification to the required standard is issued by NQA. You will receive both a hard and soft copy of the certificate. Certification is valid for three years and is maintained through a programme of annual surveillance audits and a three yearly recertification audit.

See more details

Ready to start your journey?

We'll give you a clear indication of the costs of gaining and maintaining certification.
Not ready yet? Call us on 080-67740400 or request a callback to discuss your certification requirements.