Quality Management

ISO 9001

ISO 9001:2015 is the International Standard for Quality Management Systems.

What is ISO 9001?

ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organizations in 178 countries.

ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of your organization to consistently satisfy customers and other stakeholders. In simple terms, it provides the basis for effective processes and effective people to deliver an effective product or service time after time.

The standard follows the common structure provided by Annex SL. ISO 9001:2015 is more compatible with other management systems, such as ISO 14001, making it more effective and efficient to integrate management systems.

Helps you with

  • Customer Satisfaction
  • Process Improvement
  • Product Improvement
  • Pre-Qualification and Requests for Quotation
  • Operational Efficiency
  • Internal Auditing
  • Risk Management
  • Training and Competence
  • Brand and Reputation.

Benefits of ISO 9001 Certification

Satisfaction du client

Fournissez des produits qui répondent systématiquement aux exigences des clients et un service qui est fiable sur lequel on peut compter.

Coûts d'exploitation réduits

L’amélioration continue des processus et l’efficacité opérationnelle qui en résulte signifient une économie d’argent.

Amélioration des relations avec les intervenants

Améliorez la perception de votre organisation auprès du personnel, des clients et des fournisseurs.

Conformité légale

Comprenez l'impact des exigences légales et réglementaires sur votre organisation et ses clients.

Meilleure gestion des risques

Une plus grande cohérence et traçabilité des produits et services signifie que les problèmes sont plus faciles à éviter et à résoudre.

Références professionnelles éprouvées

Une vérification indépendante par rapport à une norme industrielle mondialement reconnue en dit long.

Capacité d’obtenir davantage de contrats

Les spécifications d’achat exigent souvent la certification comme condition préalable à l’approvisionnement, alors la certification ouvre les portes.

Is ISO 9001 right for me?

Any organization can benefit from implementing ISO 9001:2015 as its requirements are underpinned by eight universal management principles:

  1. a customer focused organization
  2. leadership
  3. the involvement of people
  4. ensuring a process approach
  5. a systematic approach to management
  6. a factual approach to decision making
  7. mutually beneficial supplier relations
  8. continuous improvement

Why implement ISO 9001?

  • The Annex SL structure provides a common language between ISO management systems that streamlines the path to compliance related certifications.
  • The focus on risk identifies areas of concern in advance and allows you to allocate resources where they are most needed.

  • The leadership requirement engages upper-level management and brings quality assurance more in line with overall business objectives.

  • The performance evaluation and self-governance components can foster innovation and deliver enhanced value for stakeholders.

  • The emphasis on organizational context looks at quality management from a big-picture perspective.

Steps to Certification

  1. Step 1

    You will need to fill in an application form in order for NQA to understand your company and requirements. You can do this by completing either the online quick quote or the online formal quote request form. We will use this information  to accurately define the scope of assessment and provide you with a proposal for certification.

  2. Step 2

    Once you’ve agreed your proposal your assessments will be booked with an NQA Assessor. This assessment consists of two mandatory visits that form the Initial Certification Audit. Please note that you must be able to demonstrate that your management system has been fully operational for a minimum of three months and has been subject to a management review and full cycle of internal audits.

  3. Step 3

    Following a successful two stage audit, a certification decision is made and if positive, then certification to the required standard is issued by NQA. You will receive a hard and soft copy of the certification. Certification is valid for three years and is maintained through a programme of annual surveillance audits and a three yearly recertification audit.

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Prêt à commencer votre voyage?

Nous vous indiquerons clairement les coûts liés à l'obtention et au maintien de la certification.
Pas encore prêt? Appelez-nous au (514) 845 1414 ou demandez un rappel pour discuter de vos exigences en matière de certification.