Kwaliteit Management

ISO 9001

ISO 9001:2015 is de Internationale Norm voor kwaliteitsmanagementsystemen.

Wat is ISO 9001?

ISO 9001 is de internationaal erkende norm voor kwaliteitsmanagementsystemen (QMS). Het is de meest gebruikte QMS-norm ter wereld, met meer dan 1,1 miljoen certificaten uitgegeven aan organisaties in 178 landen.

ISO 9001 biedt een raamwerk en een reeks principes die zorgen voor een gezonde benadering van het managen van uw organisatie om klanten en andere belanghebbenden consequent tevreden te stellen. In eenvoudige bewoordingen biedt het de basis voor effectieve processen en effectieve mensen om keer op keer een effectief product of dienst te leveren.

De norm volgt de gemeenschappelijke structuur die wordt geboden door Annex SL. ISO 9001: 2015 is meer compatibel met andere managementsystemen, zoals ISO 14001, waardoor het effectiever en efficiĆ«nter wordt om managementsystemen te integreren.



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Best Practices for ISO 9001 Certification

Helps you with

  • om klanten en andere belanghebbenden continue tevreden te stellen.
  • In eenvoudige bewoordingen biedt het de basis voor effectieve processen
  • en effectieve mensen om keer op keer een effectief product of dienst te leveren.
  • om klanten en andere belanghebbenden continue tevreden te stellen.
  • In eenvoudige bewoordingen biedt het de basis voor effectieve processen
  • en effectieve mensen om keer op keer een effectief product of dienst te leveren.

Benefits of ISO 9001 Certification

Customer satisfaction icon

Customer satisfaction

Deliver products that consistently meet customer requirements and a service that is dependable and can be relied on.

Reduced operating costs icon

Reduced operating costs

Continual improvement of processes and resulting operational efficiencies mean money saved.

Improved stakeholder relationships icon

Improved stakeholder relationships

Improve the perception of your organization with staff, customers and suppliers.

Legal compliance icon

Legal compliance

Understand how statutory and regulatory requirements impact your organization and its customers.

Improved risk management  icon

Improved risk management

Greater consistency and traceability of products and services means problems are easier to avoid and rectify.

Proven business credentials icon

Proven business credentials

Independent verification against a globally recognized industry standard speaks volumes.

Ability to win more business icon

Ability to win more business

Procurement specifications often require certification as a condition to supply, so certification opens doors.

Is ISO 9001 certification right for me?

Any organization can benefit from achieving ISO 9001 certification and implementing ISO 9001:2015 as its requirements are underpinned by universal management principles:

  1. customer focus
  2. leadership
  3. engagement of people
  4. process approach
  5. improvement
  6. evidence-based decision making
  7. relationship management.

Why become ISO 9001 certified?

  • The Annex SL structure provides a common language between ISO management systems that streamlines the path to compliance related certifications.

  • The focus on risk identifies areas of concern in advance and allows you to allocate resources where they are most needed.

  • The leadership requirement engages upper-level management and brings quality assurance more in line with overall business objectives.

  • The performance evaluation and self-governance components can foster innovation and deliver enhanced value for stakeholders.

  • The emphasis on organizational context looks at quality management from a big-picture perspective.

Steps to Certification

  1. Step 1

    You will need to fill in an application form in order for NQA to understand your company and requirements. You can do this by completing either the online quick quote or the online formal quote request form. We will use this information  to accurately define the scope of assessment and provide you with a proposal for certification.

  2. Step 2

    Once you’ve agreed your proposal your assessments will be booked with an NQA Assessor. This assessment consists of two mandatory visits that form the Initial Certification Audit. Please note that you must be able to demonstrate that your management system has been fully operational for a minimum of three months and has been subject to a management review and full cycle of internal audits.

  3. Step 3

    Following a successful two stage audit, a certification decision is made and if positive, then certification to the required standard is issued by NQA. You will receive a hard and soft copy of the certification. Certification is valid for three years and is maintained through a programme of annual surveillance audits and a three yearly recertification audit.

Zie meer gegevens

Quality Management Toolkit

ISO 9001 FAQs

ISO 9001 Implementation Guide

ISO 9001 to ISO 27001 Gap Guide

Integrated Quote Request Form

Annex SL Comparison Tool

Gap Analysis

Download Certification Logos

Ready to start your journey?

We'll give you a clear indication of the costs of gaining and maintaining certification.
Not ready yet? Call us on Call (0)6 27034643 or request a callback to discuss your certification requirements.