What is accreditation?
Accreditation is an independent assessment that ensures certification bodies have the technical competence and integrity of impartiality to deliver credible certification services. This is essential to building confidence and trust in certification.
We believe in the integrity of standards and rigor of the certification process. That's why it's our policy to achieve accreditation for our services wherever possible.
Our accreditations include:
UKAS - the United Kingdom Accreditation Service for which we have one of the widest scope of accreditation covering most economic sectors
ANAB - the ANSI-ASQ National Accreditation Board in the USA.
IATF - the International Automotive Task Force for the provision of certification against IATF 16949 (Automotive Quality Management)
ISO 20000 - the Information Technology Service Management System Standard
NQA, USA’s management provides evidence of its overall commitment to quality, credibility of certification, impartiality and the interests of all stakeholders through the development of policies and actions taken on the improvement of its QMS and the enhanced satisfaction of their customers. NQA, USA has a publicly accessible statement that it understands the importance of impartiality, manages conflict of interest and ensures the objectivity of its management systems services. Further details may be obtained within the Regulations Relating to Registration.
NQA's policy is to provide accredited certification wherever possible. Some schemes do not have an accreditation and in those cases we still apply the same rigor, processes, competence requirements and impartiality as if it were accredited.
Unaccredited certification can be an attractive way of achieving certification quickly and cheaply. However, it can have serious shortcomings including:
failure to meet customer requirements, particularly contractual obligations
lack of integrity which can damage reputation
wasted time, budget and resources
Policy on granting certification
NQA’s processes for granting certification are found within this website and include the process for granting, refusing, maintaining, renewing, suspending, restoring or withdrawing certification or expanding or reducing the scope of certification. For new applicants, NQA’s process for refusing or granting registration begins with completion of a questionnaire or by completing a quick quote. Our client Regulations relating to Registration provide further detail.
If you are currently registered, NQA’s process for maintaining, renewing, suspending, restoring or withdrawing certification or expanding or reducing the scope of certification can be found within our client Regulations relating to Registration. In most cases, an application must be processed through our business development group.
In all situations, NQA has technical personnel available at 800-649-5289 to answer your questions regarding this process.