Regulations | NQA

The Regulations Relating to Registration define the contract between NQA and its clients outlining:

  • key elements of the certification service
  • payment terms and charges
  • complaints and appeals process

The Regulations take account of specific criteria of NQA's accreditors including the provision of a complaints procedure and appeals process. 

Download important documents

If you have a finance related query please contact our finance team directly here

Certificate Information

NQA maintains and makes publically accessible a directory of valid certifications. Please contact us to make an enquiry about specific certifications including validity, suspension or withdrawal.

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If you have any questions about the Regulations, Payment Terms of rules please contact us.

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