The Regulations Relating to Registration defines the contract between NQA and its clients outlining:
- key elements of the certification service
- payment terms and charges
- complaints and appeals
The Regulations take account of specific criteria of NQA's accreditors including the provision of a complaints procedure and appeals process.
To make an enquiry in respect of the validity of an NQA certificate, please contact us.
If you have any questions about the Regulations, Payment Terms of rules please contact us.