Regulations | NQA

The Regulations Relating to Registration define the contract between NQA and its clients outlining:

  • key elements of the certification service
  • payment terms and charges
  • complaints and appeals process

The Regulations take account of specific criteria of NQA's accreditors including the provision of a complaints procedure and appeals process. 

Download important documents

If you have a finance related query please contact our finance team directly here

Certificate Information

NQA maintains and makes publically accessible a directory of valid certifications. Please contact us to make an enquiry about specific certifications including validity, suspension or withdrawal.

Need help?

If you have any questions about the Regulations, Payment Terms of rules please contact us.

Call the finance team on: 0800 052 2424 (from the operator choose option 4) 

Lines open from 8.30am to 5pm Mon-Fri

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