ISO 9001 User Survey

20 October 2020

NQA has always found that a key to our success as a certification body is to be an active participant in the development of the various international standards that govern our industry.

These efforts ensure that our clients, auditors and office personnel always have the most up to date information and in some cases, be the first ones to hear about changes to these standards and how they affect a quality system.

Our approach not only allows you, our customer to get a head start on planning for these changes but also gives you insight into and understanding of not only the words but the meaning of requirements of these various standards. To that end, NQA is offering you an opportunity to influence the future direction of ISO 9001 and new concepts surrounding that standard. As I’m sure you know, ISO 9001 is the baseline standard for sector standards like the aerospace, automotive, medical device, and telecommunications.

ISO/Technical Committee (TC) 176 is planning a revision to ISO 9001:2015 and they would like to obtain the views of users of ISO 9001:2015 on whether the current standard is adequate or if it should be improved. ISO/TC 176 has been giving consideration to “future concepts” for quality and would like to test the acceptability of such concepts with users for potential inclusion in the future edition of ISO 9001.

An online survey has been established in SurveyMonkey to obtain feedback. The survey is available in 13 different languages with an additional Persian version on Google Forms. (To see the available languages, see the drop-down list in the top right-hand corner of the survey). The survey consists of 20 questions and takes about 10–15 minutes to complete. This online survey gives organizations an opportunity to influence this baseline document and provide input into any “future concepts.”

ISO/TC 176 is grateful to any users taking this survey and their assistance in publicizing and promoting it. The survey can be accessed via this link, or the Persian version via this one. The survey will close on 31 December 2020.