Costa Express and ISO 9001 & ISO 14001

Costa Express initially achieved certification to ISO 14001:2015 in 2016 which provided the framework for their environmental management system. Following this success, the decision was taken to add certification to ISO 9001:2015 to further support the company commitment to quality.

An Integrated Management System was developed to cover the requirements for the environmental and quality management standards, and certification to ISO 9001:2015 was successfully added to the accredited certification in 2018.

Costa Express chose NQA, a leading UKAS accredited certification body to assess their conformity to these standards and provide internationally recognized, third-party assurance that Costa Express has effective quality and environmental management systems in place.

Mark North - Quality Manager, Costa Express has said: "The ISO standards have enabled us to build a platform, collaborate and make this happen with Quality and Environment running through the heart of it."

We hope you find their case study video helpful in making a certification decision or to see the importance and benefits of implementing ISO standards. If you would like a quote for certification please get in touch here.