NQA Director Team
Time with NQA: 9 years
Qualifications: MBA, BSc
Personal fact: Nick loves spreadsheets and is originally from just outside Manchester!
Nick joined NQA in 2009 and brings diverse experience to the position. In his previous role as Operations Director, Nick was responsible for operational leadership in the UK and India. Prior to this, Nick held the position of General Manager at NQA’s India business based in Bangalore.As a part of the Corporate Development Team in Certsure (NQA’s former parent company), Nick took on a variety of responsibilities spanning product certification, personnel certification, insurance, commercial development, project management, performance and business improvement.
Time with NQA: -1 year
Qualifications: BSc (Hons)
Personal fact: Chris is from Manchester and a big Man Utd fan; he spends most of his weekends with his family and helps coach at his local junior football club.
Chris recently joined NQA as UK Operations Director. Chris started his management career in the manufacturing industry and more latterly moved into the certification sector managing a UK certification body for a leading global PLC overseeing a wide range of certification scopes including quality management systems, product certification, personnel certification and inspection services. Chris has a wealth of knowledge in operational leadership of certification teams and will help deliver operational excellence and the delivery of world class customer service for all NQA clients.
Commercial and Customer Experience Director
Time with NQA: 10 years
Qualifications: MBA, BA (Hons) HRM
Personal fact: Laura is a Yorkshire lady through and through, spending her spare time hill walking and baking!
Since joining the company in 2008, Laura has worked across the organisation in telesales, scheme development, renewable technologies and field sales. As Commercial and Customer Experience Director, she is now responsible for the development of relationships with new and existing clients, networking with consultants and stakeholders across the industry, the marketing and digital marketing of NQA globally and the customer experience of clients as they progress through their journey with NQA.
Time with NQA: 3.5 years
Qualifications: ACMA CGMA
Personal fact: Nicola loves sport especially athletics and hates heights!
Nicola joined NQA UK in 2015 and is responsible for the group’s accounting function, ensuring that financial policies are robust, compliant and support NQAs objectives in the commercial environment. Along with other large global organisations like NQA she has previously been responsible for financial management and reporting within a Charity and LLP.
Time with NQA: 10 years
Qualifications: MSc, BSc, MIEMA, CEnv, IRCA Lead Auditor
Personal fact: Stephen lives close to Edinburgh and still loves to keep his hand in by conducting client audits now and again.
Stephen has experienced several different roles in NQA, originally acting as a sub-contract auditor and later a full-time auditor, before undertaking Field Operations Manager duties. He was appointed as Field Director in 2018. Stephen manages our Field based auditors and sub-contractors through the UK and Ireland, ensuring their competence and capabilities to enhance the audit experience for all NQA clients.
Global Accreditation Director
Time with NQA: 20 years
Personal fact: Steve is a huge MK Dons fan.
Steve joined NQA in 1998 as a Quality Officer after leaving his role as Quality and Security Print Manager in the printing and packaging division of Rexam PLC. At NQA Steve is responsible for managing the integrity of the regulatory systems and the top level control of the company’s global risk factors. His aim is to meet and exceed the expectations of NQA’s regulators and tackle the challenges faced by offices across the company’s broad geographical locations.
Aerospace and Automotive Business Unit Director
Time with NQA: 1 year
Personal fact: Michael spends weekends either decorating or brewing beer but is also a keen runner. He was also the youngest person in the UK to achieve 1st and 2nd dan blackbelt in Karate at the age of 10.
Michael recently joined NQA as part of the acquisition of IMS where he held the position of CEO. Michael has been in the certification industry for 18 years and progressed from being an auditor up to CEO, working within all elements of Certification including accreditation and operations. Michael is a qualified AEA Lead Auditor and spends a lot of time attending industry forums such as ADS and SMMT in order to get first-hand knowledge of the changes and developments around the schemes.