NQA ISO 9001 QMS (Quality) New Manager Training

2 Days Level 2

All of our courses are being held virtually by our expert tutors. Book online below to secure your place.

If you are new to Quality Management, or have recently started as a Quality Manager, this two day course will help you to become more effective and efficient in your role.

**Please note that we encourage all our delegates sitting on virtual courses to have access to a webcam. This will enable you to interact with both the tutor and other course attendees.**

Available dates and venues

- +VAT per delegate

Course aims

This two day course takes an in-depth look at what ‘quality management’ is, the legislation surrounding it, and how businesses manage quality.

You will cover the elements of change within the 2015 standard, and review the ISO 9001 clause requirements.

There is time on day two to work in syndicates to plan, present back and discuss your quality management audit plans with the group.

What will I learn?

  • How to understand what is meant by ‘quality’

  • How to list the quality management legislation surrounding ISO 9001:2015 their internal compliance audit requirements

  • How to describe the principles of quality management and explain the role of a Quality Manager

  • How to interpret the ISO 9001 clause requirements and review the performance of a quality audit

  • How to construct a quality audit using an internal audit checklist and plan and then report the findings

Is this course right for me?

This course is aimed at:

  • Newly appointed quality managers who need a full introduction to quality management systems.

  • Managers and staff with responsibility for the planning, performance and reporting of any form of quality audit

What else do I need to know? (Public courses only)

  • Dress code - Smart casual

  • Food & refreshments - You will be provided with lunch and refreshments throughout the day for the entire course. Please do let us know if you have any allergies or specific dietary requirements.

  • Proof of attendance - You will be sent a certificate of attendance following your training.

  • What to bring - You don't need to bring anything with you. You will be loaned a copy of the relevant standard(s) for reference and will be provided with writing materials and a copy of the presentation.

Why choose NQA training?

  • Expert trainers – All of our trainers have a wealth of experience and expertise in their field and are eager to pass this onto you in an effective way that you can take away and utilise.

  • Quality assured – Our trainers are assessed by delegates both annually and after each course. 99% of attendees scored overall trainer delivery, skills and knowledge as good or very good.

  • Interactive learning – We see the importance of practical and hands on learning so we have built this into all of our courses to further deepen your knowledge and engagement.

  • Small class sizes – Our courses all have a maximum of 12 delegates to ensure you are getting the best learning experience possible.

  • A learning journey – We offer a step-by-step training journey to help you improve over time. From introduction courses all the way up to our lead auditor training. We are always developing new training to keep up with the changing world of ISO standards.

Are you wondering which type of NQA training course is most suitable for you? Our Journey Guide will point you in the right direction.


Get in touch & receive updates

To discuss your training requirements call now on 0800 052 2424 or email us via our contact form choosing 'training' as your enquiry type.