Remote Audit Preparation
What is a remote audit?
A remote audit is one that is conducted partially or completely off site. The audit will cover everything that is usually covered on site but uses technology to support the Assessor when a site visit is not possible / appropriate.
What should I expect?
The remote audit will typically be the same duration as your onsite audit. You will need to be available at all times and will be dialled into a conference call for most of the audit duration.
Remote audits are also best delivered using screen share. This reduces the amount of data and information transferred between your organisation and NQA. You may be asked to email documents to the Assessor for review. Any information you send us will be managed in accordance to our confidentiality and data privacy policies, which are available on our website and within the NQA Rules Related to Registration.
For further information on what what you need to do to be prepared, what/who you need to make available for your remote audit, what happens if either party has technical difficulties and what happens if the remote audit cannot cover everything on the audit, please download a copy of our Remote Auditing guidance document here.
“Thanks to NQA and our Auditor for being able to (at short notice) facilitate our annual ISO 9001:2015 Audit remotely in the light of the recent and latest government recommendations arising from the COVID-19 pandemic."
Why not take a look at some customer testimonials to find out how the process really works in practice here.
To support you with your remote audit with NQA, we've sourced an introduction to Microsoft Teams, a video created by Microsoft, hopefully you will find it useful if using Teams for the first time.