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NQA ISO 9001 QMS (Quality) E‑Learning Introduction Training

0.5 Days Level 1

This course provides the essential basis for understanding the international standard for Quality Management Systems - ISO 9001:2015. From this foundation you can build the skills to implement, audit and optimise an effective quality management system.

Available dates and venues

- +VAT per delegate

Course Aims

The eLearning course is aligned to the structure of ISO 9001:2015 and is presented in four parts. These are:

Part 1: Fundamentals. This explains the definitions and concepts required to understand the thrust of ISO 9001:2015 and quality management

Part 2: Strategy. This introduces the front end of the standard which sets out the basis for implementing the quality management system

Part 3: Implementation. This presents the core of ISO 9001 which is where the bulk of its process, product and service based requirements are contained

Part 4: Evaluation & Improvement. This describes the methods and expectations relating to continual improvement of the management system.

Course objectives

  • Describe the fundamental principles and concepts of quality management. 
  • Understand the structure, content and purpose of ISO 9001 - including Annex SL common structure, manage quality of products and services, improve organizational performance.

  • Explain the process model approach and its essential role within ISO 9001 - headline clause requirements and the role of the PDCA.

  • Summarise the underpinning principles and concepts of quality management - definitions of quality and quality assurance, 7 management principles and fundamentals of process approach and risk based thinking.

Who should attend

  • Anyone who wishes to understand and introduce a quality framework into their organisation

Get in touch

To discuss your training requirements call now on 0800 052 2424 or email us via our contact form choosing 'training' as your enquiry type.