NQA ISO 9001 E‑Learning Introduction Training E-Learning (Quality)
This course is the essential basis for understanding the international standard for Quality Management Systems - ISO 9001:2015 through a review of the standard. From this course, you will understand the fundamentals of the standard and what each clause means. It is a great starting point to develop into other courses such as introduction and implementation, internal auditor or lead auditor courses. See our Journey Guide for more information.
Course aims
The e-Learning course is aligned to the structure of ISO 9001:2015 and is presented in four parts. These are:
Part 1: Fundamentals. This explains the definitions and concepts required to understand the thrust of ISO 9001:2015 and quality management
Part 2: Strategy. This introduces the front end of the standard which sets out the basis for implementing the quality management system
Part 3: Implementation. This presents the core of ISO 9001 which is where the bulk of its process, product and service based requirements are contained
Part 4: Evaluation & Improvement. This describes the methods and expectations relating to continual improvement of the management system.
What will I learn?
- How to describe the fundamental principles and concepts of quality management.
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Understand the structure, content and purpose of ISO 9001 - including Annex SL common structure, manage quality of products and services, improve organizational performance.
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How to explain the process model approach and its essential role within ISO 9001 - headline clause requirements and the role of the PDCA.
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How to summarise the underpinning principles and concepts of quality management - definitions of quality and quality assurance, 7 management principles and fundamentals of process approach and risk based thinking.
Is this course right for me?
This course is aimed at:
- Anyone who wishes to understand and introduce a quality framework into their organisation.
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